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What is a laminate floor?

A laminate floor is a layered floor built around a watertight, glued High Density Fibre (HDF) board. All Quick-Step laminate floors consist of four different layers

  • A transparent, wear-resistant overlay
  • A design layer
  • A moisture resistant glued hdf core board
  • A balancing layer

Can I use quick-step laminate in my bathroom?

Until recently, Quick-Step didn’t have laminate floors that were suitable for use in damp rooms such as bathrooms. But this has changed with the introduction of ‘Hydroseal’ technology. ‘Hydroseal’ is an innovative, water-repellent coating that prevents water from entering the floor’s grooves, thus making it perfectly suitable for wet environments, including bathrooms. So yes, laminate is now also a valid – and stylish – flooring option for your bathroom; just make sure to pick a floor with ‘Hydroseal’ technology.

Can I use quick-step laminate in my kitchen?

Yes, you can. Quick-Step Laminate floors have a scratch and wear resistant ‘Scratch Guard’ surface layer, making them a perfect choice for your kitchen as well.

Because of the highly moisture resistant HDF core board, an accident with a glass of water falling on the floor for example is not a problem. It is however recommended to remove any standing moisture as soon as reasonably possible.

Of course, the Laminate floor in your kitchen will have to be cleaned more frequently and more intensively than in some other rooms of your house. However, there’s no need to wash the floor; in fact, this should never be done. The sealed surface structure prevents dirt and dust from attaching to the floor. Usually, dry cleaning with Quick-Step microfiber tissues is sufficient.

Floors with bevelled edges must be vacuumed first. Occasionally the floor can be cleaned with a damp or slightly moist Quick-Step microfiber mop using Quick-Step cleaning product in the cleaning water.

Can I use quick-step laminate in my veranda?

Yes, you can. Make sure to install a suitable Quick-Step underlay (with built-in moisture barrier) under the floor and provide sufficiently large expansion gaps so that the installed floor can freely move under the skirting boards. Also avoid standing water or other liquids on the floor, and put suitable doormats outside to collect dirt. Colour fading due to exposure of sunlight is not to be expected.

Can I install quick-step laminate on stairs?

You can easily cover your stairs with Quick-Step Laminate using the the Quick-Step Incizo profile. The only condition is that the steps of your staircase must be straight and not rounded.

HERE’S HOW IT WORKS:
  • Glue a cut to size laminate panel with Quick-Step One4All glue to the riser. Use spacers to ensure that sufficient space is left underneath to fit in the laminate of the step.
  • Glue and screw the aluminium base profile on the step nose.
  • Apply glue to the sub-profile and the step. Spread out the glue across the sub-profile.
  • Place a laminate plank on the step with the underside of the tongue against the edge of the front of the alu base.
  • Push the associated plastic strip (white, blue or black) on the tongue of the plank.
  • Apply glue to both sides of the Incizo base.
  • Press the Incizo profile onto the alu base.

Can quick-step laminate be installed on top of an existing floor?

Yes, this is possible. The exact installation method depends on which floor you want to install your laminate

ON A DAMP-POROUS FLOOR COVERING

First remove any damp-porous floor covering (i.e. carpet, needle felt, etc.) before installing the Quick-Step Laminate.

ON A DAMP-SEALER FLOOR COVERING

Damp-sealed floor covering (PV, linoleum, VCT, etc.) doesn’t have to be removed but a Quick-Step levelling underlay should be installed.

ON A WOODEN SUBFLOOR

When you have a wooden subfloor, you have to remove every existing floor covering first.
Important:

  • No signs of mould and/or insect infestations should be present.
  • Make sure the subfloor is level.
  • Nail down any loose parts.

When you have an uneven timber floor, you must install the Quick-Step underlay Thermolevel. Also, there must be sufficient ventilation in the crawl space underneath the timber floor. The moisture content of the wood must not exceed 10%. Install the new floor at ninety degrees to the existing subfloor.

Can castor chairs be used on a quick-step laminate floor?

Yes. However, it’s necessary to take a few protective measures.

Use soft castors. Most of today’s office chairs can be ordered with soft or hard castors. Soft castors typically have an outside layer of different material and colour (usually light grey). For existing chairs with hard castors, contact your supplier to order soft wheels to replace the hard ones. Soft castors will considerably extend the lifetime of your Laminate flooring. An additional benefit is also that soft castors on a hard floorcoverings such as Laminate will also considerably increase the sitting comfort.

Additionally, you can put a transparent protective mat under your office chairs. Choose a mat for hard floor coverings without profiling on the back. Make sure that the area is big enough. In case of intensive castor chair traffic the combination of soft castors and a protective mat is strongly advised.

What is a timber floor?

Quick-Step timber floors are engineered wood floors made up of three layers of solid wood, covered with a protective finish. Thanks to the careful selection of raw material and a perfect control of the moisture content of the wood during the manufacturing process, hardwood floors guarantee optimum stability and durability.

  • Finishing layer
  • Face layer
  • Core
  • Backing layer

What is the difference between a quick-step engineered timer floor and a solid wood floor?

Quick-Step Timber flooring is an engineered timber floor. It means it is made up of three layers of real wood, compared to one layer for solid wood floors. Thanks to the careful selection of raw materials and a sophisticated manufacturing process, engineered hardwood is significantly less sensitive to contracting and expanding than solid wood floors.

 Quick-Step engineerd timber floors Solid wood floors
EcologyMore economical use of wood: 1 m³ of wood = 150 m² of Quick-Step Parquet
Hevea wood = recycled rubber wood (a more solid basis)
1 m³ of wood = 50 m² solid wood
StabilityConsists of 3 layers = less contracting/expandingA lot of contracting/expanding
LifespanTop layer = 3 mm: sanding possible up to 3 mmSanding: only possible down to the tongue of the plank
InstallationPossible to install yourself thanks to the Uniclic Multifit system. 
Both floating and glue-down installation possible.
Traditional tongue and groove installation is time consuming.
Only glue-down installation.
ProtectionNo extra protection needed thanks to 7 layers of varnish.Needs to be sanded first: oil, varnish and wax.
MaintenanceThanks to the use of dirt-repelling laquer, Quick-Step Parquet is easy to maintain with a simple cleaning kit.Regular waxing and oiling.
Installation timeProduct + installation = immediately ready for use.Product + installation + finishing (sanding and oiling, wax or varnish)

How to install a quick-step hardwood floor on stairs?

You can easily cover your stairs with Quick-Step timber flooring using the the Quick-Step Incizo profile. The only condition is that the steps of your staircase must be straight and not rounded.

HERE’S HOW IT WORKS:
  • Glue a cut to size timber panel with Quick-Step One4All glue to the riser. Use spacers to ensure that sufficient space is left underneath to fit in the wood panel of the step.
  • Glue and screw the aluminium base profile on the step nose.
  • Apply glue to the sub-profile and the step. Spread out the glue across the sub-profile.
  • Place a timber plank on the step with the underside of the tongue against the edge of the front of the alu base.
  • Push the associated plastic strip (white, blue or black) on the tongue of the plank.
  • Apply glue to both sides of the Incizo base.
  • Press the Incizo profile onto the alu base.

What is the best direction to install my floor?

From a technical point of view, any direction is possible: you can install the planks both lengthwise and widthwise. The choice is purely a matter of personal taste.

As a general rule, you will obtain the most attractive effect if you lay the floor in the same direction as the main light source and in the same line as the most frequently used entrance. However, if there are several doors and windows in the room, you can opt for the direction that facilitates the actual installation.

Can I use quick-step timber flooring in combination with underfloor heating?

Quick-Step timber flooring – with the exception of ReadyFlor Blackbutt and Spotted Gum 1, 2 and 3 strip – can be combined with ‘low temperature’ underfloor heating. However, it is absolutely necessary to follow the technical instructions.

There are two ways to lay your floor: floors can either be glued down or laid ‘floating’. Please note that compared to a glued installation, the thermal transmittance and efficiency of a floating floor is slightly lower.

Can I use quick-step vinyl in my bathroom?

Yes, Quick-Step vinyl floors are highly water resistant. This means they can be used in environments that are occasionally wet, such as your bathroom. Moreover, Quick-Step vinyl floors are cosy and warm, and very soft: you’ll love to walk around barefoot.

However, it is not possible to use vinyl flooring in saunas, steam baths, showers and other extremely wet environments.

Can I use quick-step vinyl in combination with underfloor heating or cooling?

Yes. Quick-Step vinyl floors can be used with hot-water underfloor heating systems, underfloor cooling, or a combination of both. Be sure to use the appropriate Quick-Step underlay and always follow the installation guidelines for underfloor heating and cooling. Contact your dealer if you have any doubts.

Is there anywhere I shouldn’t install vinyl floors?

Quick-Step Luxury Vinyl Tiles can be installed anywhere inside your home or commercial space. However, we do not recommend laying a vinyl floor in extremely wet areas such as showers or pool areas. Although the Quick-Step vinyl planks are water resistant, moisture could enter between the bevels.

As for rooms with very high temperatures: tests have shown that Quick-Step vinyl offers the best dimensional stability on the market. In conservatories and near big, north-facing windows, however, we recommend using a SUN/HEAT underlay.

Can I install vinyl flooring on walls?

The answer is yes! A special partnership with Mapei has enabled Quick-Step to offer vinyl flooring solutions that have been extensively tested in a range of floor and wall covering applications.

REQUIREMENTS AND TIPS
  • The substrate must be dry and dust-free.
  • For all wall installations, use an appropriate adhesive (e.g. Mapei Ultrabond Eco MS 4 LVT/Wall).
  • Spread the glue evenly across the wall to avoid blistering, as vinyl is a flexible product.
  • If installing vinyl on the walls of wet areas, use a joint sealer (e.g. Mapei Mapecoat 4LVT).
  • Ensure that the installation surface is stable and firm.

Wall installation is compatible with any of our Glue+ ranges of vinyl flooring solutions, as these have no click system and weigh less.

MASS OF VINYL
  • 4.5mm thickness with click: +/- 7.6 kg/m2
  • 2.5mm thickness without click: +/- 4.2 kg/m2
MORE INFORMATION?

Take a look at the following documents:

  • Installation instructions
  • Warranty

Can I use a standard stanley knife to cut quick-step vinyl?

As cutting vinyl planks can be dangerous, we strongly recommend using the knives and cutting tool provided by Quick-Step. These do not bend under pressure. Moreover, the concave blade prevents the knife from being caught into the structure of the floor, while the cutting tool protects your hands.

Difficult patterns can be cut with a jigsaw (décor up). Always wear protective gloves when cutting Luxury Vinyl Tiles.

Can excessive water that seeps through the vinyl floor damage my underlay?

Unfortunately, yes. The planks themselves are waterproof, but liquids can seep through the bevels. Water spillage such as in bathrooms and kitchens, however, won’t damage your floor. Also avoid cleaning your vinyl floors with excessive amounts of water and make sure no liquid sits on the floor for too long.

What is the difference between a class 32 and 33 product?

Class 31, 32, 33, etc., refers to a general classification system used for flooring made of carpet, vinyl, laminate, parquet, ceramic tiles, etc. The classification system roughly defines what type of room each floor can be used in. Class 32, for instance, signifies that the floors in this class can be used for moderate commercial use, while class 33 signifies heavy commercial use.

The standard specifies that the flooring product will serve at least 10 years without presenting problems if used in the designated room type, and on the condition that the floor has been installed according to the instructions and is used and maintained as prescribed. For laminate floors, the applicable standard is EN 13329. For vinyl floors, different standards apply, depending on whether a glued-down or click installation method is used:

  • EN 649 applies to glued-down floors.
  • EN 16511 applies to multilayer modular floating floors using a click installation system.
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